Frequently Asked Questions
Everything you need to know about bringing Apart Studio into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-4 weeks for transit and scheduling.
Do you offer international shipping?
Currently, Apart Studio ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your materials sustainably sourced?
Yes, we prioritize ethical craftsmanship. Our wood is FSC-certified, and we partner with artisans who utilize sustainable production methods to minimize environmental impact.
What should I do if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage, take photos and contact our support team within 48 hours so we can arrange a replacement or repair.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatches' page to ensure the color and texture perfectly match your space.